Field Technician (Mon-Fri 10am-6pm) - Active TS/SCI w/Poly - General Dynamics Information Technology - Annapolis Junction, MD
Field Technician IIGDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. As a Field Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Field Technician II joining our team.HOW A FIELD TECHNICIAN II WILL MAKE AN IMPACT• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software• May coach and provide guidance to less-experienced professionals• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites• Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure• Modifies, moves, and installs new equipment• Performs technical tasks and provides site support.• Performs integrity testing and interviews customers to gather information about problems• Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve• Will preform Data Transfer Agent requests to transfer files between networks.WHAT YOU'LL NEED TO SUCCEED:• Education: Associates of Arts/Associates of Science• Required Experience: 1+ years of related experience• Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools• Security Clearance Level: TS/SCI w/Poly• Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned• Location: Client Site• US Citizenship Required• Shift: Monday - Friday 10am-6pm• Some travel will be required. Must be willing to travel to Texas 4 times per year for COOP exercises as well as in the event of an unplanned emergency.GDIT IS YOUR PLACE:• 401K with company match• Comprehensive health and wellness packages• Internal mobility team dedicated to helping you own your career• Professional growth opportunities including paid education and certifications• Cutting-edge technology you can learn from
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#ITPolyMD Work Requirements.cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Years of Experience 1 + years of related experience* may vary based on technical training, certification(s),
or degree.cls-2{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Certification Comp TIA Security - CompTIATravel Required Less than 10%.cls-3{fill:none;stroke:#5d666f;stroke-miterlimit:10} Citizenship U.S. Citizenship RequiredSalary and Benefit Information The likely salary range for this position is $89,250 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our WorkWe are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
