NetOps ASI Coordinator

NetOps ASI Coordinator - General Dynamics Information Technology - Tampa, FL

The successful candidate must be a team player, be willing to work outside of normal business hours (Nights/Weekends) in a 24/7 365 days Network Operations Center (NOC).

NETOPS ASI COORDINATOR POSITION DESCRIPTION:

• Process Component Authorized Service Interruption (ASI) requests and track ASIs from initial requests to completion.

• Provide detailed impact assessments of network systems, provide resolution to components with conflicting resources, and make recommendations to the Joint Cyberspace Communications Center (JCCC) Chief Watch Officer to assist in the approval process.

• Maintains USCENTCOM approved ticketing Databases to maintain historical records, provide reports for situational awareness, and brief ASI status to senior USCENTCOM leadership.

RESPONSIBILITIES:

• Responsible for the overall management of intra/inter theater Authorized Services interruptions throughout the Area of Operations

• Responsible for prioritizing and managing ASI Requests as appropriate

• Responsible for processing, de-conflicting, and tracking component ASI requests

• Responsible for providing impact assessments on network systems due to requested ASI

• Responsible for providing resolution to components with conflicting resources and requirements as pertaining to ASIs

• Responsible for the accurate gathering of information in regard to outages, security calls that affect enterprise-wide services, and maintenance on USCENTCOM systems

• Responsible for completing trouble tickets using USCENTCOM approved systems and providing reports for situational awareness

• Possible required travel to the CENTCOM AOR to sustain NOC operations (COOP only travel)

SECURITY CLEARANCE REQUIREMENT: Active DoD Top Secret clearance required.

POSITION REQUIREMENTS:

• COMP TIA Security + certification

• Working knowledge of Microsoft products like Outlook, Word, Excel, Power Point, and MS Project

• Strong interpersonal and presentation skills for interacting with team members and customers.

• Demonstrated strong analytical and problem solving skills in making the appropriate technical decisions.

• Must be motivated, adaptable, flexible, and able to produce quality results in an evolving, fast-paced environment.

• Excellent organizational and follow-up skills with strong attention to detail.

• Ability to work in a team environment.

• A minimum of 5 years of relevant experience.

DESIRED:

• ITIL V4 Certification

Work Requirements

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Years of Experience
3 + years of related experience

* may vary based on technical training, certification(s), or degree

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Certification
Security+, CE - Sec+ CE

Travel Required
Less than 10%

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Citizenship
U.S. Citizenship Required

Salary and Benefit Information
The likely salary range for this position is $63,750 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.