Provider Outreach Trainer (Healthcare)

Provider Outreach Trainer (Healthcare) - General Dynamics Information Technology - Hudson Valley, NY

Provider Outreach Trainer (Healthcare)

Seize your opportunity to make a personal impact as a Functional Analyst supporting New York State Department of Health Medicaid Management Information System activities. In this role, you will perform the duties of a Provider Outreach Regional Representative for the eMedNY Program for the Hudson Valley area. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Functional Analyst supporting the Provider Services department, you will be trusted to represent the company to external and/or internal customers, supporting Medicaid related claims and billing questions. Provide assistance and problem resolution to our provider community and other stakeholders. Respond to non-routine customer calls, email and web inquires, providing a single point of contact for issues and questions.

Candidates must live in the Hudson Valley region which includes Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster and Westchester counties.

HOW A FUNCTIONAL ANALYST WILL MAKE AN IMPACT

• Provide subject matter expert support on NY Medicaid billing and enrollment practices to the provider community, including claim resolution support
• Provide technical training to NY Medicaid Providers on eMedNY billing, enrollment and program requirements
• Interface with the NY Medicaid provider community to support them with system and program changes
• Provide support in face-to-face encounters, phone consultations, group training, seminars and webinars
• Provide feedback internally on challenges providers are encountering and trends
• Develop training and content materials as needed
• Present information at various provider associations meetings
• Provide testimony for Medicaid fraud legal proceedings
• Travel quarterly/yearly to the Albany, NY area for meetings/conferences
• Perform other duties as necessary

WHAT YOU'LL NEED TO SUCCEED:

• Education and Required Experience: BA/BS degree plus 2+ years' experience, or 5+ years' experience, or equivalent
• Required Technical Skills: Working knowledge of all Microsoft Office applications, including Outlook
• Required Skills and Abilities:
  • Strong communication (oral & written), interpersonal, organization skills
  • Strong work ethics and flexibility
  • Ability to learn quickly
  • Ability to work independently or as a part of a group
• Preferred Qualifications:
  • Healthcare billing and claims experience
  • Teaching/training experience
  • Experience with Zoom, Microsoft Teams
• Location: Remote
• Travel Required: 10-25%

Work Requirements

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Years of Experience
2 + years of related experience

* may vary based on technical training, certification(s), or degree

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Certification

Travel Required
10-25%

Salary and Benefit Information
The likely salary range for this position is $63,066 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.