UX Researcher

UX Researcher - Cognizant - Mexico City, Ciudad De Mexico

We’re hiring!

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a UX Researcher

What you’ll do:

• Employs both qualitative and quantitative data collection methods including, but not limited to: workshops, 1:1 interviews, 1:1 remote moderated testing, heuristic evaluation, contextual observation, surveys, card-sorting, metrics collection, persona creation, journey mapping, etc.
• Facilitates research, analyzes results, synthesizes data, and reports on research activities in formative and summative stages of an Agile software development lifecycle
• Identifies target audiences, segments and performs participant recruiting, creates screeners and manages participant scheduling
• Owns the analysis of existing data across areas, cultural, and social trends, and conveys their impact on user attitudes, behavior and perceptions, using solid knowledge to draw relevant insights and reveal mental models
• Makes significant contributions to brainstorms, critiques, and other collaborative sessions within multidisciplinary teams
• Reviews research observations, reports, briefs, raw data, etc. and evaluates findings and recommendations
• Provides significant input into UX Research proposals and project scoping exercises, recommending effective research approaches depending upon goals, scope, timing, and budget
• Drives innovation efforts regarding research practices to meet team and client needs under tight timelines and competing projects or priorities

Preferred experience:

• 4-6 years of relevant working experience
• Significant experience performing in an User Experience Researcher role covering software products or applications
• Successful experience performing generative UX research work in Agile software development
• Demonstrated understanding of iterative discovery and how UX fits into the Agile SDLC
• Demonstrated ability to conduct and facilitate stakeholder and user interviews to advise project goals and outcomes

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!
Join us now!

#BeCognizant #IntuitionEngineered