Manager Laboratory - Quality Management

Manager Laboratory - Quality Management - Christus Health - Tyler, TX

Summary:

Responsible for Quality Management across each section of lab to include Quality, Safety, Risk, and Performance Improvement. Ensures that all activities are in compliance with organization goals and applicable regulations.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Responsible for all departmental and staff customer service initiatives
• This position will be key in improving and maintaining associate morale and retention rates; decreasing turnover.
• Personnel – Assist in the management (oversight) of all departmental associates
• Assists as needed in decision-making processes regarding the hiring, disciplinary action, terminating of departmental associates.
• Will help oversee education, to ensure that all associate education is in compliance with best practice standards; will conduct timely associate communication to ensure associates are well educated.
• Performance Improvement and Quality Management – Responsible for monitoring and/or overseeing that all QC programs; including proficiency testing, review and correction of deficiencies; responsible for continuous performance improvement; maintains total quality of service at acceptable levels.
• Assure compliance with appropriate accrediting agencies such as that CAP, AABB, CLIA, JCAHO, OSHA, etc.
• Maintains accurate statistics either manually or in the LIS to show productivity, performance indicators, quality management, etc.
• Ensures that all equipment within the Laboratory is functioning properly and ensures that all personnel is educated on proper techniques of operation; verifies that all major equipment repairs have been accomplished; in collaboration with Administration, initiates equipment service contracts.
• Directly responsible for operational policy and procedure development for all related departments under directorship.
• Provides technical expertise regarding problem solving for all related departments under directorship.
• Performs waived, moderate, and high complexity testing, when needed for all related departments under directorship.
• Serve as a laboratory representative on designated hospital committees as required i. e.: Infection Control, Blood Utilization Committee, Quality Management, Safety Committee, etc.

Requirements:

• Bachelor’s Degree or higher in clinical laboratory science or medical laboratory technology from an accredited institution or equivalent laboratory training and experience meeting the requirements defined in the CLIA regulation 42CFR493.1489 required.
• Minimum of 3-5 years Clinical Laboratory Experience in moderate/high complexity testing for the specific section/area of responsibility preferred.
• Minimum 2 year of Supervisory experience required.
• Must possess Certification for MLS, MLT, MT from ASCP, AMT, AAB, or HEW/HHS.
• If certification with an expiration date is held, the certification must be maintained and kept current.

Work Type:

Full Time

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